This Policy describes how we treat personal information on the websites where it is located.
Our business is bringing you the best movies for your personal taste and show you where to watch them.
What we do: In order to personalize your experience, we are collecting, processing and storing your interactions
with our site and app. Generally, all of your data is collected in anonymized or pseudonymized form,
but we might collect potentially personally identifyable information for the explicitly defined use cases.
We process some data with the help of third parties in line with your consent. To find out about the
details, please read on.
What we don't do: We never collect sensitive information like finance or health data. We never do profiling with legal effects
under Article 22 of the GDPR. We never sell any user-level information (i.e. "What movie titles did a
specific user click on?"), except in aggregated form (i.e. "Which titles are popular with users?")
We use tracking technologies for many reasons:
So we can better understand our audience, our customers, our website visitors, and their respective interests.
To recognize new visitors to our websites and apps, as well as past customers.
To build a profile of your movie taste in order to build recommendations fitting your personal movie taste
and consumption preferences
To serve you with customized or interest-based advertising optimized for your profile. These ads may appear
both on JustWatch and on other pages you visit (through the use of retargeting technology).
Contact information. For example, we might collect your email address if you sign up for our emails or leave
feedback in our forms.
Information you submit or post. For example, we collect the information you post in a public space on our
website. We also collect information if you respond to a survey.
Demographic information. We may collect your zip code to help you find cinemas relevant to you.
We passively collect information about your browsing history on JustWatch. We use unique browser cookies
and web beacons to identify your browser in a pseudonymized way.
We might get limited information about you from third parties. Examples for this include your profile ID
and the information you gave access to when you log in through a certain login provider. From certain
partner tracking networks, we might get information on entertainment purchases you made through a link
Other information. If you use our website, we may collect information about your IP address and the browser
you’re using. We might look at what site you came from, or what site you visit when you leave us. If
you use our mobile app, we may collect your GPS location with additional consent. We might look at how
often you use the app and where you downloaded it.
We process and store your data in highly secure data centers within the EU, operated by Amazon Web Services
and Google Cloud Platform. These data centers are secured and certified to the highest standards (at
least ISO 27001,27017,27018, EU Privacy Shield and Model Contract Clauses) and protected by signed Data
All supplied information is encrypted in transit (TLS) as well as at rest. Access to personalized information
by employees is limited and audited.
Processing and storage of Information that is potentially personally identifiable is reduced to the minimum
for operating the service (for example: your mobile GPS location is rounded to a hundred metres before
asking our systems to look up cinemas near you). Where needed, this kind of information is subject to
access control, strict retention and pseudonymization.
We keep personal information as long as it is necessary or relevant for the practices described in this Policy,
but at most for a total of 50 months. After this period all of your data is automatically deleted if
you do not stay active on JustWatch, except where otherwise required by law.
We are holding your data to the highest standards currently achievable in security process and technology,
but the Internet itself is not 100% secure. We cannot promise that your use of our sites will be completely
safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords.
We will share information with our business partners you agreed to. Specifically, we are sharing site usage
data with Social Media platforms such as Youtube or Facebook in order to be able to show you ads related
to your movie taste. We are tracking usage data on our site and apps through Google Analytics.
We will share information if we think we have to in order to comply with the law or to protect ourselves.
For example, we will share information to respond to a court order or subpoena. We may share it if a
government agency or investigatory body requests. We might share information when we are investigating
We may share information with any successor to all or part of our business. For example, if a part of our
business was sold, we may give our customer list as part of that transaction.
We are instructing or legally requiring (where possible) all third parties to destroy your data after 50
months if you do not stay active on JustWatch.
We may share information for other reasons we may describe to you in place.
If you click on a link to a third party site, you will be taken to websites we do not control. This includes
social media sites. This policy does not apply to the privacy practices of these websites. Read the privacy
policy of other websites and insurance carriers carefully. We are not responsible for these third party
Our site and apps may also link to and/or serve third party ads or other content that contains their own
cookies or tracking technologies.
We may serve interest-based advertising using personal and other information gathered about you over time
across multiple websites or other platforms. This might include apps. These ads are served on websites
or apps. They might also be served in emails. Interest-based or “online behavioral advertising” includes
ads that are served to you after you leave our website, encouraging you to return. They also include
ads we think are relevant to you based on your shopping habits or online activities.
To decide what is relevant to you, we might look at your movie interaction history and purchases, collect
certain mobile unique operating system IDs or browsing behaviors. We might look at these activities on
our platforms or the platforms of others. This information is gathered using the tracking tools described
above. We work with third parties who help gather this information. These third parties might link your
name or email address to other information they collect. That might include past purchases made offline
or online. Or, it might include online usage information.
You can opt out of receiving our marketing emails and push notifications. To stop receiving our promotional
emails, follow the instructions in any promotional message you get from us. Don’t worry - even if you
opt out of getting marketing messages, we will still send you transactional messages. These include responses
to your questions or information about your account. You can control cookies and tracking tools.
You can control certain tracking tools. Many browsers give you the ability to delete or reject cookies. How
you do so depends on the type of cookie. You can configure your browser to reject browser cookies -
click here to find out how to manage and control your cookies.
You can also control certain tracking tools on your mobile devices. These opportunities are subject to the offerings made
available by the third-party operating system providers and subject to their privacy policies, and not
you may not be able to access certain functionality on our site or the toolbar. If you block or delete
cookies, not all of the tracking activities we have described here will stop. Choices you make are both
browser and device-specific.
For convenience, the following are instructions that may apply to your mobile device, though please
note that the setting features may vary from device to device.
The Self-Regulatory Program for Online Behavioral Advertising program provides consumers with the ability
to opt-out of having their online behavior recorded and used for advertising purposes. If you want to
opt out, visit
this page. Choices you make are both browser and device-specific.Some web browsers have a “Do Not
Track” feature. This feature lets you tell websites you visit that you do not want to have your online
activity tracked. These features are not yet uniform across browsers. Our sites are not currently set
up to respond to those signals.
The General Data Protection Regulation, commonly known as
GDPR gives you certain rights as a user. As a company, we have decided to extend these rights to
any of our users worldwide. These include your rights to withdraw consent (
Consent Manager), to opt out, to
be informed, to access, to rectification, to erasure, to restrict processing, to data portability and
to object, as well as certain rights in relation to automated decision making and profiling.
Your rights to withdraw consent and opting out can be accessed in our consent manager (
Consent Manager) at
If you want to execute any other of your rights, we are happy to comply with your request at any time - please
send your unique pseudonymous identifier
The website https://www.justwatch.com and the JustWatch Apps are operated by JustWatch GmbH. For more legal
information and about how to contact us, please visit STATIC_IMPRINT.
The assigned Data Protection Officer for JustWatch under the GDPR is Dominik Raute. You can reach out with
any questions at
firstname.lastname@example.org or by postal mail at the address of JustWatch GmbH.
If you have any questions about this Policy, please email us at
From time to time we may change our privacy policies. We will notify you of any material changes to our Policy
as required by law. We will also post an updated copy on our website. Please check our site periodically
months after acceptance, whichever comes first.